The Holy Trinity: Product + Service + Mission

This has nothing to do with religion, so that might have been clickbait. In the world of omnichannel marketing, I’m talking about the holy trinity as: the product one sells, the service one provides to customers, and the mission by which one runs a company. The purpose of this post is that I want to Read More The Holy Trinity: Product + Service + Mission

What Lessons Can the Modern CEO Learn from Julius Caesar?

I have a confession. I am absolutely fascinated by all-things history. It’s an unquenchable thirst–my wife calls this a compulsion–but whatever. To-MAY-to, to-MAH-to. Those who know me understand studying ancient Greek and Roman civilizations is one of my great passions.  However, what may not be as clear to the casual observer is why this period Read More What Lessons Can the Modern CEO Learn from Julius Caesar?

The Best Predictor of Future Behavior is Relevant Past Behavior

Let’s begin by affirming a core belief. It’s one that our agency, CohereOne, considers foundational in terms of service to clients and our interactions with partners. It’s one that the direct-to-consumer advertising ecosphere (inclusive of retail brands, as well as companies in service to those brands) deeply believes. The best predictor of future behavior is Read More The Best Predictor of Future Behavior is Relevant Past Behavior

Add a Million to Your Bottom Line

Most catalog companies today waste thousands of dollars, if not millions, in over mailing catalogs to their customers and prospects. Most industry pundits who make this observation simply recommend eliminating mailings to those buyers that they deem responsive to digital marketing or to less responsive segments. Such reductions often result in significant loss of sales, Read More Add a Million to Your Bottom Line

Are You a Savvy Retail Marketer?

Sophisticated Print Traveling the country, attending conferences, as well as speaking with clients and colleagues, I’m hearing a common refrain relating to catalog and direct mail: The pendulum is swinging back towards print. While it’s true more brands are finding new ROI opportunities from incorporating direct mail and catalog into the modern marketing mix, I Read More Are You a Savvy Retail Marketer?

What Lies Ahead for 2018

2018 is going to be a transformative and disruptive year. It’s clear that tectonic plates are moving in interesting ways, and these shifts favor digitally-savvy consumers and brands. Furthermore, unprecedented levels of new retail and technology startup activity flooding the market underscores the reality of today’s disruption economy. Industries that have operated in predictable fashion Read More What Lies Ahead for 2018

Age of Amazon: The New Reality of Marketing Strategy, Audience Development, and Merchandising

As we head into 2017, it’s more apparent than ever that a paradigm shift is occurring. While catalog and direct mail continues to experience a resurgence, we are entering a new reality where many of the older, standard catalog and direct mail list and circulation practices are increasingly being overshadowed by Amazon and the Amazon Read More Age of Amazon: The New Reality of Marketing Strategy, Audience Development, and Merchandising

Great Retailers Have Great Merchants

I recently read an article in the Wall Street Journal, titled: “Data Pushes Aside Chief Merchants”?  The article reported that “intuition is being displaced by algorithms,” and that a new breed of chief merchant is being hired by large companies such as Kohl’s, Target, and Walmart.  The new merchant is more likely to have come Read More Great Retailers Have Great Merchants

Thriving in the Jungle

On Sunday morning, I was relaxing with my cup of joe when the doorbell rang. I was surprised to see the USPS at my door delivering the three mixing bowls I had ordered from Amazon on Friday afternoon with “one click.” Wow! Unbelievable! While I was pleased that I could use new cookware for Sunday Read More Thriving in the Jungle